support
last updated: march 24, 2026
Operated by CROSSTABS PTY LTD.
contact us
Need help with billing, login, account, or app issues? Email support@ai.boo and include a short description of the issue.
Privacy requests: support@ai.boo. Legal inquiries: support@ai.boo.
availability
- Current app access: ai.boo includes Home, Inbox, chat, voice calling, privacy controls, export, and Delete Chats & Data for signed-in users.
- Voice availability: Voice starts with an included daily allowance. Voice Time adds 60, 120, or 180 more minutes, and voice may pause when usage is exhausted or service protection controls are active.
- Notifications: Optional push notifications support re-engagement and account updates, with quiet hours available in-app.
- Refunds: Apple handles App Store refunds at reportaproblem.apple.com.
data & account controls
- Use Delete Chats & Data from Settings inside the app to remove chats, memories, and profile data.
- Export your data from in-app settings.
- Manage analytics preferences from in-app privacy settings.
- If you cannot access the app, email support@ai.boo.
common questions
- Are the profiles real people? — No. All profiles are AI-generated.
- What kinds of conversations are supported? — Text chat, voice calls, translation, photo sharing, and in-chat image requests.
- Who operates this product? — CROSSTABS PTY LTD.
report a problem & safety
Use the in-app report flow when available, or email support@ai.boo for content and safety reports.
For urgent abuse or account security concerns, contact support@ai.boo. If you need real-world crisis support, open help now.
crisis support
If you need real-world crisis support now, open help now to find support in your country. There is no single worldwide crisis number. If you are in the United States or Canada, you can also call or text 988.